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Bug #184

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Default Printer Selection Failure

Added by Kiriana Stojanovski over 2 years ago.

Status:
New
Priority:
High
Start date:
05/23/2023
Due date:
05/23/2023 (over 2 years late)
% Done:

0%

Estimated time:

Description

description:
The application consistently selects the default Laser printer, causing all printouts to come out from the Laser printer. When the application is unable to locate the Laser printer, it attempts to find the DMP printer as an alternative. However, it repeatedly generates an error message.

test steps:
1. Launch the application.
2. Initiate a print, by clicking the "Print" dropdown button and selecting the prefered option.

expected results:
The application should perform the print action based on the user preferences. If the selected printer DMP is available, the printouts should come out from that printer. If the selected printer is not found, the application should display an appropriate error message indicating the printer's unavailability and then to use the default printer.

actual result:
The application consistently selects the Laser printer as the default printer. When the Laser printer is not found, the application displays an error message.

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