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Bug #2638
openDot matrix printer malfunction
Start date:
08/14/2024
Due date:
% Done:
0%
Estimated time:
Description
Whenever the laser printer is unable to print or busy the employees can not print with the remaining dot matrix printer due to an application error.
Steps to reproduce
1.Plug off all the laser printers.
2.Open the app for printing.
3.Go to settings.
4.Uncheck laser printer and check dot matrix printer.
5.Choose a document for printing.
6.Click on print document.
Expected results
6.The application should send the document to the dot matrix printer and print the document using the dot matrix printer.
Actual results
6.The application gives an error message that says : "No available printers."
Environment
Printing application, Laser printer, Dot matrix printer
No data to display
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