Project

General

Profile

Actions

Bug #2645

open

The PrintApp does not work properly

Added by Genc Dilaveri over 1 year ago.

Status:
New
Priority:
High
Assignee:
Start date:
08/14/2024
Due date:
08/14/2024 (about 17 months late)
% Done:

100%

Estimated time:

Description

The Print Application does not work properly in that it automatically selects the "Laser Printer" option and it gives an error message when selecting "Dot Matrix Printer" from the dropdown menu, therefore not allowing the document to be printed when selecting "Dot Matrix Printer".

Environment
Windows 11 Pro 26973.221
HP LaserJet Pro 1818

Steps to Reproduce
1. Open the HPLaserJet App
2. Select a Document to print
3. Click on "Print Options" dropdown
4. Select the 2nd option "Dot Matrix Printer (DMP)"

Expected Result
After the print command is initiated, the Printer should print the selected Document under DMP option.

Actual Result
The HPLaserJet App gives out an error message indicating that the app could not print the document after the print command is initiated under DMP option.

No data to display

Actions

Also available in: Atom PDF