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Bug #3095

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(Webinars) Verify that a registered user can join from a different device using the unique code.

Added by Marija N 7 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
06/12/2025
Due date:
06/12/2025 (about 7 months late)
% Done:

0%

Estimated time:
2:00 h

Description

This test case aims to verify whether a registered user can successfully access their account or session from a different device using a system-generated unique code. The expected behavior is that after entering the correct unique code on a secondary device, the user should be authenticated and granted access to their account or linked session seamlessly.

However, during testing, it was observed that when a registered user attempts to use the unique code from another device, the system either fails to validate the code, returns an error, or does not respond, thereby preventing the user from joining successfully. This disrupts the intended multi-device functionality and affects usability.
Environment

Platform: Web/Mobile

Devices: [Specify devices used]

OS: [e.g., Android 13, iOS 17, Windows 11]

App Version: [e.g., v1.2.3]

Network: Stable Wi-Fi connection

Steps to Reproduce:

  1. Register and log in on Device A.
  2. Generate or receive a unique join code.
  3. On Device B, enter the same unique code to join.
  4. Observe the result.

Expected result
Steps to Reproduce:
Register and log in on Device A.
Generate or receive a unique join code.
On Device B, enter the same unique code to join.
Observe the result.
Actual result

The user receives an error message or no response after entering a valid unique code on a second device. The system fails to retrieve or link the session correctly.


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