Project

General

Profile

Actions

Bug #685

open

Application is unable to locate a printer.

Added by Dejan Atanasov over 2 years ago. Updated over 2 years ago.

Status:
New
Priority:
Medium
Start date:
09/11/2023
Due date:
% Done:

0%

Estimated time:

Description

Steps:

1. Open the document.
2. Go to the print page.
3. Select 100 pages to print.
4. Click on print.
5. Go to the print page.
6. Select 1 page to print.

Expected result:
The given 100 documents should be printed throughout the Laser printer, and the 1 document should be printed by the DMP.

Actual result:
The Laser printer is printing the 100 pages and it is unable at the moment, but to print the 1 page document the app is unable to locate the DMP and gives an error message.

Environment:
MS Word,
Windows 10.

Actions #1

Updated by Dejan Atanasov over 2 years ago

  • Assignee set to Dejan Atanasov
Actions #2

Updated by Dejan Atanasov over 2 years ago

  • Description updated (diff)
Actions #3

Updated by Dejan Atanasov over 2 years ago

  • Subject changed from Verify that the user can use DMP printer. to Application is unable to locate a printer.
  • Description updated (diff)
Actions

Also available in: Atom PDF