Bug #736
openFailure to print using Dot Matrix Printer when Laser Printer is unavailable
0%
Description
Description:
The application defaults to the Laser Printer for print jobs. When the Laser Printer is unavailable or not detected, the application attempts to switch to the Dot Matrix Printer for printing. However, when attempting to print using the DMP, it repeatedly displays an error message, preventing the print job from completing.
Steps:
1.Ensure Laser Printer is disconnected or turned off.
2.Open the application and initiate a print command.
3.Observe the dropdown menu defaulting to 'Laser Printer'.
4.Wait for the application to attempt to find the DMP as a fallback option.
5.Notice the repeated error message when trying to print with DMP.
Expected Result:
The application should successfully detect and switch to the Dot Matrix Printer and complete the print job without any errors.
Actual Result:
The application displays a repetitive error message when attempting to print with the DMP, thus failing to print the document.
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