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Bug #2451

Updated by Bisera Cvetkova over 1 year ago

*Descritpion:* 
 When a user selects to download some webinar, in some(not all) the webinar download attempt is not successful. 

 *Environment:* Environment: 
 Google Chrome Version 125.0.6422.142 (Official Build) (64-bit) 
 Windows 10 Pro 

 *Platform:* Platform: 
 Samsung Galaxy S8+ 
 Android 9.0 

 *Steps to reproduce:* 
 1.Click on the dashboard page. 
 2.Click on the attendees page. 
 3.Click on the checkbox to selected a webinar. 
 4.Click on the download button. 
 5.Select from dropdown filed whether you want in csv or excel file. 

 *Expected result:* 
 When selected a webinar, it should be successfully downloaded. 

 *Actual result:* 
 When selected a webinar , a blank tab is shown with the following message "500 SERVER ERROR". 


 

 *Environment:* 
 Device: Iphone 14pro max 
 Browser: safari 

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