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Bug #102
openRepeated DMP printing errors
Start date:
05/23/2023
Due date:
% Done:
0%
Estimated time:
Description
Description:
The application always selects the Laser printer as default for printing. When the Laser printer is unavailable the application attempts to print using the Dot Matrix Printer (DMP) and this process results in repeated error messages.
- Open the application
- Navigate to the printing section
- Locate the printer options dropdown
- Observe that the Laser printer is selected by default
- Disable the Laser printer
- Choose the Dot Matrix Printer (DMP) from the dropdown
- Click on Print button
Expected Result:
When the Dot Matrix Printer (DMP) is selected the application should print the documents using the DMP without any errors.
Actual Result:
The application always prints using the Laser printer. If the Laser printer is not available, the application attempts to print using the Dot Matrix Printer (DMP). This process repeatedly displays an error message, preventing successful printing.
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