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Bug #2642

open

The printer fails to print with DMP when its unable to locate the laser printer as a default option.

Added by Ilche Gorgevski over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
High
Assignee:
Ilche Gorgevski
Start date:
08/14/2024
Due date:
% Done:

0%

Estimated time:

Description

Description: When we don't select an option for printing from the drop down menu, the printer tries to print with the Laser printer option which is default. If it's unable to locate the laser printer it should resort to the second option DMP, but when the application attempts to print using DMP it is unable and gives an error message repeatedly.

Environment: Windows 10-Home 64-bit

Steps to reproduce:
1. Open the application
2. Open the document that needs to be printed
3. Right click on the document
4. Click on "Print" from the menu
5. On the new window don't select a print option from the drop down menu
6. Click on the "Print" button

Expected result: The document should be printed using the DPM option
Actual result: The document is not printed and the application repeatedly gives an error message.

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