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Bug #851

open

The application is unable to use the DMP

Added by Karolina Mashtalurova over 2 years ago. Updated over 2 years ago.

Status:
New
Priority:
High
Assignee:
Karolina Mashtalurova
Start date:
09/13/2023
Due date:
% Done:

0%

Estimated time:

Description

Steps:
1.Open the application
2.Attept to print a document
3.Observe that the Laser Printer option is preselected
4.If the Laser Printer is unavailable tries to use the DMP

Expected result:
The application should allow users to select their preferred printer(Laser or DMP) in the drop down button. If the selected Laser Printer is unavailable, the application should automatically switch to DMP without repeated error message.

Actual result:
The application by default selects the Laser Printer always. When the application is unable to locate to the Laser Printer, it tries to find the DMP.The application attempts to print using DMP but repeatedly gives an error message.

Browser:
Windows 10
Google Chrome Version 115.0.5790.173

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