Bug #2875
Updated by Stefan S about 1 year ago
By clicking "Forgot your password?" button, filling the "Email" field and clicking "Email password reset link", the user sees a message "500 | SERVER ERROR" and does not receive an email to reset the password.
*Environment*
https://qainterrapt.brainster.xyz/forgot-password
OS: Windows 10 Home v22H2
Brave Browser
v1.73.101
Safari
iOS 18.2
*Description*
By clicking "Forgot your password?" button, filling the "Email" field and clicking "Email password reset link", the user sees a message "500 | SERVER ERROR" and does not receive an email to reset the password.
*Steps to reproduce*
# Navigate to the login page.
# Click on the "Forgot your password?" button.
# Fill in the "Email" field.
# Click the "Email password reset link" button.
# Observe the error that appears after clicking the button.
*Expected Result*
A validation message should be displayed the user should receive an email with a password reset link.
*Actual Result*
The user is redirected to a page with a displayed message "500 | SERVER ERROR" and no email is received.