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Bug #2639

open

Application fails to prints with Dot Matrix Printer (DMP) when Laser is not found

Added by Makedonka Nikolovska over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
Medium
Assignee:
Makedonka Nikolovska
Start date:
08/14/2024
Due date:
% Done:

0%

Estimated time:

Description

Description: When an employee tries to print a document, by default Laser is selected and, the document is printed. But when Laser is not found, the application is looking for DMP, documents are not printing and an error message is shown

Steps to reproduce:
1. Turn the power off on the Laser printer
2. Open the printing app
3. Select documents to print
4. Observe if the app finds DMP printer and prints the documents

Expected result: When Laser printer is unavailable, the app should connect with the DMP printer and documents should be printed

Actual result: When Laser printer is unavailable, the app can not connect with the DMP, documents are not printing and error message is shown

Environment: Printing app

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 #1

Updated by Makedonka Nikolovska over 1 year ago

  • Subject changed from Application prints through Laser and fails to print with Dot Matrix Printer (DMP) to Application prints with Dot Matrix Printer (DMP) when Laser is not found
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 #2

Updated by Makedonka Nikolovska over 1 year ago

  • Subject changed from Application prints with Dot Matrix Printer (DMP) when Laser is not found to Application fails to prints with Dot Matrix Printer (DMP) when Laser is not found
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