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Bug #2639
openApplication fails to prints with Dot Matrix Printer (DMP) when Laser is not found
Start date:
08/14/2024
Due date:
% Done:
0%
Estimated time:
Description
Description: When an employee tries to print a document, by default Laser is selected and, the document is printed. But when Laser is not found, the application is looking for DMP, documents are not printing and an error message is shown
Steps to reproduce:
1. Turn the power off on the Laser printer
2. Open the printing app
3. Select documents to print
4. Observe if the app finds DMP printer and prints the documents
Expected result: When Laser printer is unavailable, the app should connect with the DMP printer and documents should be printed
Actual result: When Laser printer is unavailable, the app can not connect with the DMP, documents are not printing and error message is shown
Environment: Printing app
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